Too much tech?

A couple of days ago, Telstra had a significant outage of its Mobile network.

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What is REAL customer service?

I normally write about communicating effectively with others but I’m writing this while being impacted by a relatively severe customer service incident for a service provider.

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How to not stuff up even before you start speaking

So you’ve managed to get yourself a speaking engagement. Great work! Now, how do you make sure you act like a seasoned professional even before you hit the stage?

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How do I get my first break?

Many new speakers and potential professional speakers I talk with ask me the same question… “How do I get my first paying gig?”

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Becoming a professional speaker – avoiding the pitfalls and cons

Happy new year!  May 2015 bring you much success, ongoing wellness and many moments of unexpected delight.

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Toby Travanner - Conference MC, Training Facilitator, Event MC, Business Coach, Corporate MC, Keynote Speaker