A couple of days ago, Telstra had a significant outage of its Mobile network.

I normally write about communicating effectively with others but I’m writing this while being impacted by a relatively severe customer service incident for a service provider.

So you’ve managed to get yourself a speaking engagement. Great work! Now, how do you make sure you act like a seasoned professional even before you hit the stage?

Many new speakers and potential professional speakers I talk with ask me the same question… “How do I get my first paying gig?”

Happy new year!  May 2015 bring you much success, ongoing wellness and many moments of unexpected delight.